Lee Scott, Walmart’s third president and CEO, discusses the U.S. Roadmap for Material Handling & Logistics
The world is becoming much more sophisticated… It's unlikely that you'll get to a point where systems and computers and material handling equipment do everything for you. In fact, the more these systems do for you, the more sophisticated the people who work with those systems have to be.
You may need fewer people to stand on the dock putting a box on a pallet or removing a box from a pallet and placing it on a truck. But you are going to really need an upgrade in talent and in pay and in education and in commitment.
Join the Roadmap on LinkedIn: Industry members are encouraged to join the U.S. Roadmap for Material Handling & Logistics Group on LinkedIn and to follow @MHLRoadmap on Twitter.
Welcome to the Future
“Yes, sir?” responds a small SmartPin clipped to his shirt. “Is there a right valve cover gasket for my Corvette in this town?”
“Checking, sir, please wait…” After confirming the meaning of “valve cover gasket” and “my Corvette” with appropriate databases, SmartPin sends a stock request via wireless connection to a central database for automotive supplies: “Stock check, right valve cover gasket for a 1996 Chevrolet Corvette, 5.7 liter V8, 4-speed, convertible. Near address: 2049 Mockingbird Lane, Gaithersburg, MD.”
“I have found a source, sir. Please check MyEye to confirm.” Still under the car, John shifts his focus to the eyes up display in his right contact lens as it projects photographs and technical details for the part.
“Next page…. Next page. Yes, that’s it. Please order for immediate delivery.”
“On the way, sir.” The order is immediately placed and paid for. Inside the local auto parts store, a 3D printer begins the job. Ten minutes later, it’s done.
The store’s CrowdDeliver system broadcasts a request for delivery to thousands of participating mobile devices. A notification pops up in the car of Jeff Hart, who lives in John’s neighborhood but has never met him. Jeff is on his way back from his daughter’s gymnastics meet, and only two blocks from the auto parts store. He clicks “Got it” and takes a left toward the store.
A clerk greets him at the service window, “Here you go, Mr. Hart. Do you see the address?” “Yep, it came up right there. I’ve been wanting to meet John for some time.”
Ten minutes later, Jeff pulls into the driveway of John Alvarez, who is still under his Corvette.
“John, I’m Jeff Hart from down the street. Here’s your gasket. Nice car.”
Sound far fetched?
This is the future, as envisioned by the contributors and authors of the U.S. Roadmap for Material Handling & Logistics. The Roadmap offers a visionary look at how the material handling and logistics industry will change between now and 2025. It identifies both driving trends and the transformations ahead that will make the above scenario a commonplace occurrence.